If you still have not backed up your files, select Backup your files first recommended and follow the on-screen instructions. The recovery preparation is complete. Click Continue to proceed. System recovery using media you created To recover your system with the media you created, use the following instructions. For detailed instructions, see the Disabling Secure Boot in Windows 10 in this document.
Select System Recovery to erase all the files from the hard drive and restore it to the original factory condition. Select Recover without backing up your files and then click Next. If you are using recovery discs, follow the on-screen instructions by inserting the next disc as prompted.
Do not click Cancel. Click Continue when the recovery preparation is complete. Do not turn off your computer during this process. The computer might go through several Software Installation screens. Before using the computer, update and protect your computer by reinstalling any virus and security software that was installed before the system recovery. If you are able to boot from the Recovery media or not, it is very important to reverse the changes made in the BIOS , this means you need to load the BIOS default settings.
Otherwise this may cause instability in the system when making updates recommended by HP. Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the Computer Setup Utility opens. Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup menu opens. Then press F Choose menu screens by pressing the left or right arrow keys. Use the up or down arrow keys to move through the list of items on the menu screen.
Press the Enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the settings. Press the F10 key to save the changes and exit from a submenu, or press the Esc key to exit from a submenu without saving the changes. Notebooks Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter. Use the down arrow key to select Secure Boot , press Enter , and then use the down arrow key to modify the setting to Disable and press Enter.
Use the arrow keys to select Legacy Support and press Enter , and then use the arrow keys to modify the setting to enable and press Enter. Press F10 to accept the changes and exit or use the left arrow key to select the Exit , use the down arrow key to select Exit Saving Changes and then press Enter to select Yes.
Type the code shown on the screen, and then press Enter to confirm the change. If you are still unable to start from the recovery media, even after disabling secure boot and enabling legacy support, try to perform a recovery using HP Recovery Manager. Desktops Use the right arrow key to choose the Security menu , then use the down arrow key to select Secure Boot Configuration , and then press Enter. Press F10 when the Secure Boot Configuration window is displayed.
Use the down arrow key to select Secure Boot , then press the left or right arrow keys to modify the setting to Disable. Use the up arrow key to select Legacy Support , then press the left or right arrow key to modify the setting to Enable and press F Press F10 to accept the changes and exit.
Then press Enter or use the left arrow key to select File , use the down arrow key to select Exit Saving Changes , and then press Enter to select Yes. Type the code shown on the screen , and then press Enter to confirm the changes. Recovery when Windows 10 does not start correctly If Windows 10 does not open correctly, perform the following steps to recover the computer:.
If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs or a recovery USB flash drive is needed to perform a system recovery.
Follow the instructions listed in one of the following sections, depending on the recovery media available: Recovery using HP supplied recovery media or Factory reset using media you created. Turn on the computer and repeatedly press the F11 key about once every second until the Choose and option screen is displayed, and then continue.
Under Help , click System Recovery. If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , and then click Next.
Continue to the next step. If you want to back up your personal files, follow these steps to create a backup. Select Back up your files first recommended , and then click Next. If you want to identify the categories of files to back up, select Auto Selection. It can take a while. This drive is an original full version of Windows Now insert a new hard drive in the "broken" computer and boot from the pendrive you created above and install Windows You do not need product key as windows 10 will be automatically activated once installed and connected to internet as long as you install the same edition already previously installed on the computer.
If prompted for product key during installation click on "Do not have one". View solution in original post. You can create recovery disks or USB from a different computer with Windows 10 installed. Click on start and write "create recovery" and click on create a recovery drive. You will need a 4GB pendrive for this. You can also download the media creation tool from Microsoft and run to create a bootable USB drive with Windows If you choose the last option you can boot from this drive and when you get to installation window after choosing language etc Choose this option and in advanced options choose startup repair.
Is there any way to get a windows 10 reinstall for a new harddisk, the PC is only 14 months old, no guarantee though, but my son really needs it Select Create installation media for another PC, and click Next. Installation Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices.
This product needs to be installed on your internal hard drive. Accessibility The product developer believes this product meets accessibility requirements, making it easier for everyone to use. Language supported English United States. Seizure warnings Photosensitive seizure warning. Report this product Report this app to Microsoft Thanks for reporting your concern.
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HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. This document is for HP computers that came with Windows The purpose of this document is to help you determine the best method for restoring Windows 10 software. An HP computer comes with many software tools you can use to restore software on your computer. The names of these tools sound similar and understanding which tool to use might be difficult.
Use this document to better understand what software recovery tool you should use depending on the situation. Together, HP and Microsoft provide several software recovery options for your computer. Knowing which option is best to use before you begin can save you time and effort. Consult the following table to compare the software recovery options. For business computers, the recovery options might no longer be viable as the image might have been replaced.
To confirm, contact your company's IT department or your local IT service. Consumer and Commercial PCs. Resetting Your Computer Windows Search for restore , select Create a restore point. System Properties opens with the System Protection tab selected.
On the System Protection tab, click System Restore. Click Recovery , then Advanced Startup , and then Restart now.
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